Always travel with confidence knowing your product is in stock.
So what is In-Stock Promise? On our website we show the available stock in our stores so that customers wishing to collect items can see what is available before traveling to get it. If our website says "In Stock" it means we are confident it’s physically in our store and available to purchase until close of business the next day. If, in the unlikely event it isn’t in-stock when you get to the store, we promise to exchange your in-stock voucher for a £10 Gift Card
HOW DOES IT WORK?
We will not hold the stock specifically for you but we are confident that the product will be available in store when you visit the store. If you have any difficulty finding your product please present your voucher to any of our colleagues, who will be happy to locate the product for you. If the product is not located, you will be awarded a £10 gift voucher. Remember, it is necessary to present your email or screenshot to claim your gift voucher.
Multiple In-Stock Promise voucher print outs for the same product or multiple products does not guarantee product availability. In the unlikely event that a product is unavailable, one gift voucher per customer (please note, not per In-Stock Promise voucher) will be given at manager’s discretion.